Senior Parts Assistant, Mandarin & English speaker - Central Area

Monday, 23 July 2012

Item details

Urban area: Central Area, Central Region
Salary: S$ 2,200

Contacts

Contact name Augustin Cocherie

Item description

Company Description
Our client is a renowned global leader in material handling (all-terrain or industrial forklift trucks, aerial platform, etc.) looking for a Senior Parts Assistant - Mandarin & English speaker based in Singapore to handle customers’ and dealers’ parts enquiries.
Job Description
Job purpose:
• To handle customers’ and dealers’ parts enquiries
• To manage customers’ and dealers’ parts order process
• To place and follow up of purchase orders to Factory & suppliers
• To provide other support to the parts team when necessary
Main responsibilities :
• To attend to customers and dealers enquiries on pricing, delivery, leadtime and others
• To prepare sales quotation, sales orders and invoices for customers and dealers
• To attend to customers and dealers enquiries on pricing, order status, leadtime and others
• To arrange the delivery and shipment of parts orders
• To place and follow up of purchase orders to Factory and suppliers
• To check dealers’ parts discrepancy claims before sending for approval
Other responsibilities :
• To review and negotiate with freight service providers for more competitive rates
• To prepare parts promotion and marketing materials

Qualifications
• Diploma in Business Administration or equivalent
• Minimum 5 years of job experience as customer service representative for spare parts, preferably in equipment industry
• Previous experience in dealing with overseas dealers or customers
• Effectively bilingual in English and Mandarin
• Good interpersonal and communication skills

If interested, please contact me at: augustincocherie@timeo-performance.com