Delight Your Customers, Improve Customer Experience & Increase Satisfaction - Central Area

Friday, 7 September 2018

Item details

Urban area: Central Area, Central Region
Offer type: Offer

Contacts

Contact name Hyperboloids LLC
Phone 3129890702‬

Item description

Who we are :
At Hyperboloids we believe Communications with your customers is the life line for any Business to Thrive, Grow and Transform. Hyperboloids help organizations Maximize their Customer Experiences by focusing on Operational Excellence, Capabilities ensuring both the Customer Centric Value Chain and Operational Maturity is realized.
With over 20 plus years building successful Customer Relationships and Management, Hyperboloids have built a foundation and methodology for companies to identify and grow their Business Services and Communications Maturity through the entire value chain by focusing on 5 key pillars on Customer Experience(CX), Employee Experience(EX), Partner Experience(PX), Vendor Experience(VX) and Product Experience(PDX).
Hyperboloids have helped in System adoption & Integration with over 20 clients in following complex and highly Customer Centric and Business Services Communication Environments and Industry Sectors including Manufacturing, Banking, Finance, Insurance, Healthcare, Pharma, Technology and Telco. Our approach is simple yet powerful, holistic and provides a structural approach to govern, measure, and build positive thriving relationships.
Hyperboloids has successfully proven & demonstrated expertise & capabilities to streamline and resolve problems and gaps throughout the Entire Communication Value Chain addressing the myriad of problems and gaps due to The Legacy Culture” and Structure of People, Process and Technology, The Environment or Communication Eco-System. We help organizations Realize Maturing Business Services and Communications to Achieve Positive Synergies, True Business and Organizational Transformation.
Hyperboloids brings a wealth of knowledge to assess the Problems that comprise the 5 Pillars of the Entire Communication Value Chain Experience with a Primary FOCUS on Customer Experience(CX) as Priority #1 for those organizations. As Companies markets and Customer needs & behaviors evolve in either B2B, B2C or B2B-B2C environments, We desire to work with Clients that have a Mandate or Charter the Customer (CX) is Strategic, Progressive and that Communication Goals are to ensure Customer QUALITY, VALUE AND LOYALTY is Realized, Provided, Measured, and Improved
Solutions that We Provide in :
1.Customer Experience(CX)
2.Employee Experience(EX)
3.Partner Experience(PX)
4.Vendor Experience(VX)
5.Product Experience(PDX).
Problems we solve :
1.Organizations Lacking The LISTENING FRAMEWORK Such As Voice Of The Customer(VoC), Know Your Customer Programs Are Impacted In Delivering Effective Customer Experience, Employee Experience, Partner & Vendor Experience
2.Legacy Culture (People, Process & Technology) And Business Silo’s Effect Communications Efficiency, Productivity & Responsiveness Of Providing Valued Business Services
3.The Lack Of Clarity & Transparency Of Communications By Business Stakeholders Providing Business Services
4.Lack Of TECHNOLOGY ADOPTION & Utilization May Not Address Gaps In Communication Throughout Entire Communication Value Chain For Providing Business Services.
5.ORGANIZATIONAL And Structural CHANGES Impacting Business Services & Communications
6.RESPONSIVENESS To Customer Transaction Or Problem Resolution In Providing Quality, Effective & Valued Customer Experience Business Services & COMMUNICATIONS
7.OWNERSHIP & Governance By The Stakeholder PROBLEM In Business Services & COMMUNICATIONS
Our Business Use case Information :
•Mergers & Acquisitions
•Broken RFP Process
•Communications broken in the Cloud
•Cloud Migration project delays
•Approvals and Decisions Clarity
•Terminology and Clarification Problems
•Targeted Campaigns Gone Wrong
•Lack of Transparency
•Organizational changes impacting customers
•New Product Launch

Contact Information :

Email: info@hyperboloids.com
Phone: (312) 989-0702‬

WEB: httpswww.hyperboloids.com/
PDF: httpswww.hyperboloids.com/wp-content/uploads/2018/09/Hyperboloids-offering-Problems-and-solution-for-the-true-Business-transformation.pdf