Customer Service Officer (Call centre) - Central Area
Wednesday, 22 August 2012
No photo
Item details
Urban area:
Central Area, Central Region
Item description
Call centre environment, One year contract (possibility for conversion to permanent position)
Job Duties:
• Deliver personalised service over the telephone to customers on company's products, accounts, and services enquiries.
• Understand customers’ needs and provide appropriate solutions and attention.
• To deliver quality service to our customers to achieve total customer satisfaction and gather feedback for improvement actions.
Requirements:
• GCE 'NO' Levels
• Call centre experience is preferred
• Proficient in English and ability to speak Mandarin and dialects will be an advantage as to liaise with Mandarin speaking customers.
• Good communication skills with pleasant voice and telephone manner
• Fresh graduates are welcomed to apply
Other Information:
• Operational hours from 8.30am-10pm
• 5-day work week, on 2 rotating shifts (8.30-6pm, 12.30pm - 10pm)
• Earliest shift starts 8.30am
• Latest shift ends 10pm
• Salary up to $1600 depending on experience
Working location: Beach Road
Please send resume in MS WORD format with recent PHOTO attached to vivian@cmc.com.sg.
Kindly state:
REASONS FOR LEAVING PAST & PRESENT EMPLOYMENT
LAST DRAWN SALARY
EXPECTED SALARY
DATE OF AVAILABILITY
We regret that only shortlisted candidates will be notified. EA NO: 10C3183
Job Duties:
• Deliver personalised service over the telephone to customers on company's products, accounts, and services enquiries.
• Understand customers’ needs and provide appropriate solutions and attention.
• To deliver quality service to our customers to achieve total customer satisfaction and gather feedback for improvement actions.
Requirements:
• GCE 'NO' Levels
• Call centre experience is preferred
• Proficient in English and ability to speak Mandarin and dialects will be an advantage as to liaise with Mandarin speaking customers.
• Good communication skills with pleasant voice and telephone manner
• Fresh graduates are welcomed to apply
Other Information:
• Operational hours from 8.30am-10pm
• 5-day work week, on 2 rotating shifts (8.30-6pm, 12.30pm - 10pm)
• Earliest shift starts 8.30am
• Latest shift ends 10pm
• Salary up to $1600 depending on experience
Working location: Beach Road
Please send resume in MS WORD format with recent PHOTO attached to vivian@cmc.com.sg.
Kindly state:
REASONS FOR LEAVING PAST & PRESENT EMPLOYMENT
LAST DRAWN SALARY
EXPECTED SALARY
DATE OF AVAILABILITY
We regret that only shortlisted candidates will be notified. EA NO: 10C3183
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